BSB40315 - Certificate IV in Customer Engagement Learner Handbook & Code of Practice


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BSB40315 - Cert IV in Customer Engagemen
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As a learner at any of our training programs / training courses, we expect:

  • Respect for the individual.
  • No offensive behaviour.
  • Punctuality.
  • An open approach to learning.
  • Smart casual/business attire as appropriate.
  • Learner to attend all training sessions with supplied resources.

 

To learn about our policies and procedures please refer to our Learner Handbook and Code of Practice. It contains information that will be helpful to you throughout the course of your study at The Australian Salesmasters Training Co. Please use the Handbook as a reference and retain it during your program.

 

At the Australian Salesmasters Training Co, we wish you to know that we are here for your long term ongoing support.

Where there are concerns regarding:

  • Managing your time.
  • Setting and achieving your goals.
  • Motivation.
  • Ways of learning.
  • Coping with assessments.
  • Looking after yourself.

 

Please contact the Learner Support Officer Marilyn Ferris on (02)9700 9333 or fill in the form below.

 


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Code of Practice
ASTC Code of Practice V1.0.pdf
Adobe Acrobat Document 342.9 KB

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