SIT30112 Certificate III in Tourism

This qualification reflects the role of individuals who use a range of well-developed tourism service, sales or operational skills. They use discretion and judgement and have a sound knowledge of industry operations. They work with some independence and under limited supervision and may provide operational advice and support to team members.

Job roles 

This qualification provides a pathway to work in many tourism industry sectors and for a diversity of employers including tour operators, inbound tour operators, visitor information centres, attractions, cultural and heritage sites and any small tourism business requiring multi-skilled employees.

Work could be undertaken in an office environment where the planning of tourism products and services takes place, in the field where tourism products are delivered or a combination of both.

Possible job titles include:

• Attraction or theme park attendant
• Booking agent
• Cellar door salesperson and guide in a winery
• Guide and salesperson in an Indigenous cultural centre
• Inbound tour coordinator
• Museum attendant
• Operations consultant for a tour operator
• Reservation sales agent for a tour operator
• Sales consultant
• Senior ride operator in an attraction or theme park
• Visitor information officer.

Pathways information

This qualification is suitable for an Australian Apprenticeship pathway.

Pathways into the qualification 

Individuals may enter this qualification with limited or no vocational experience and without a lower level qualification.

Pathways from the qualification 

After achieving SIT30112 Certificate III in Tourism, individuals could progress to SIT40212 Certificate IV in Travel and Tourism, or to Certificate IV qualifications in any service industry field.