This qualification reflects the role of individuals who use well-developed business sales skills and a broad knowledge base in a wide variety of business sales contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources.

They may provide leadership and guidance to others and have limited responsibility for the output of others, however they typically report to a more senior business sales practitioner.

Job roles 

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

• Sales account assistant
• Sales agent
• Sales representative.

Pathways information

Pathways into the qualification 

Preferred pathways for candidates considering this qualification include: BSB30115 Certificate III in Business or other relevant qualification OR with vocational experience in assisting sales team leaders, supervisors or managers to conduct sales activities but without a formal sales qualification.

Pathways from the qualification 

• BSB52415 Diploma of Marketing and Communication or a range of other Diploma qualifications.