This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts.

 

As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team.

 

They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.

Job roles

• Coordinator
• Leading Hand
• Supervisor
• Team Leader.

Pathways Information

 

Pathways into the qualification

Preferred pathways for candidates considering this qualification include:

BSB30112 - Certificate III in Business or other relevant qualifications

OR

with vocational experience in a supervisory role but no formal qualification.

 

Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:

• Accounts Clerk
• Customer Service Advisor
• Import/Export Clerk
• Office Administrator
• Student Services Officer.

This breadth of expertise would equate to the competencies required to undertake this qualification.

 

Pathways from the qualification

After achieving this qualification candidates may undertake:

BSB51915 - Diploma of Leadership & Management.