By the end of this course, you will be able to:

• Understand the basic requirements for any meeting - agenda, invitations, roles, minutes etc
• Utilise the tips and techniques provided here to determine an appropriate approach to use for your business meetings in different situations.
• Understand how technology can help your meetings.
• List the logistical items that you may need to address for your meeting.
• Understand the need for following up after a meeting to ensure action.
• Understand how to continually improve your meetings

The Workshop also covers:

• A grounding in the fundamental requirements for all meetings;
• Details on agenda, preparation, and conduct of meetings; and
• Some tools and techniques to help you make your meetings productive.