By the end of this course, you will be able to:

• Understand the basic types of negotiations and the phases required for success.
• Understand the concepts: WATNA, BATNA, WAP, and ZOPA
• Complete the groundwork for negotiation
• Identify what information to share and what to keep to yourself
• Basic bargaining techniques
• Identifying mutual gain strategies
• Reach consensus and set the terms of agreement
• Deal with personal attacks and other difficult issues
• How to use negotiating processes in our everyday life
• How to negotiate on behalf of someone else.

The course also covers:

• Phases of Negotiation
• Ten Negotiation Techniques