By the end of this workshop, you will be able to:

• Understand what communication is
• Understand the different ways communication takes place
• Overcome communication blockages
• Make the most of non-verbal and paraverbal communication
• Understand and utilise the STAR method
• Listen actively and effectively
• Ask good questions
• Use appreciative inquiry as a communication tool
• Using the SPEAC Method
• Establish common ground with others

The workshop also covers:

• Paraverbal Communication
• Body Language
• Appreciative Inquiry
• Speaking Like a Star
• Positive Signals