Amal Taha
Business Management/ Retail
About Amal
Amal has worked in a variety of fields over the last 18 years, from Retail to Business Management. Amal has outstanding communication skills which enable her to engage her audiences. She is passionate about sharing her skills, knowledge and experience with others. She believes every person should have the opportunity to learn and develop skills that will enable them to grow, both professionally and within the organisation that employees them.
Amal possesses:
- TAE40110 - Certificate IV in Training and Assessment
- TAELLN411- Address adult language, literacy and numeracy skills
- BSB50607 - Diploma in Human Resources
- SIR50107 - Diploma of Retail Management
- BSB51915 - Diploma of Leadership & Management
- Associate Diploma in Business (Accounting)
- SIR40207 - Certificate IV in Retail Management
- BSB40807 - Certificate IV in Frontline Management
- BSB41407 - Certificate IV in OH&S
- SIR30207 - Certificate III in Retail
Anne Perry-Bolt
Real Estate
Brian Roberts
Real Estate
About Brian
Brian joins our company with an absolute wealth of experience and knowledge of AQTF 2010 and the workings of a compliant RTO. With skills in both compliance and administration, Brian has also excelled as a trainer in a variety of fields including Real Estate.
Brian possesses:
- TAE50111- Diploma of Vocational Education and Training
- TAE40110 - Certificate IV Training & Assessment
- Dip. Education (P.Grad., I.T.A.T.E.)
- BSB61015 - Advanced Diploma of Leadership & Management
- BSB60612 - Advanced Diploma of Work Health and Safety
- BSB51915 - Diploma of Leadership & Management
- BSB51607 - Diploma of Quality Auditing
- BSB51312 - Diploma of Work Health and Safety (Statement of Attainment)
- BSB51307 - Diploma of Occupational Health and Safety
- BSB51107 - Diploma of Management
- BSB50607 - Diploma of Human Resources Management
- BSB51413 - Diploma of Project Management
- FNS50804 - Diploma of Financial Services (Financial Planning)
- Diploma of Property (Real Estate) With Distinction, 2004
- CPP40307- Certificate IV in Property Services
- FNS30304 - Certificate III in Financial Services (Mercantile Agents)
- BSBSUS501A - Develop Workplace Policy & Sustainability
- Bachelor of Laws
- Bachelor of Arts
Bernard Hynes
Business/Business Sales
About Bernard
Our business clients benefit from Bernard's extensive industry knowledge. A skilled business services presenter and acclaimed business mentor, Bernard delivers truly meaningful training experiences.
Bernard possesses:
- TAE40110 - Certificate IV in Training & Assessement
- BSB51107 - Diploma of Management
- National Police Certificate
David Jackson CSP
Business Sales / Business Management
About David
Inspiring, fun, motivational, a great coach and role model-these are some of the terms used to describe David, who has spoken to over 250,000 salespeople, managers and business owners on how to be the best they can be. Using easy, proven and time effective techniques, David guides his clients to a more effective and efficient method of doing business. Known as the "Sales Doctor" because of his motivational medicines, David's clients have all recorded improvements in profits, team attitudes, productivity levels and enhanced customer service and confidence. David holds a TAE80210 - Graduate Diploma of Management (Learning) plus a AUR50199 - Diploma of Automotive and BSB51915 - Diploma of Leadership & Management.
David possesses:
- TAE40110 - Certificate IV in Training and Assessment, 2010
- TAE80210 - Graduate Diploma of Management (Learning)
- TAELLN411 Address adult language, literacy and numeracy skills
- BSB61015 - Advanced Diploma of Leadership & Management
- BSB60207 - Advanced Diploma of Business
- BSB51915 - Diploma of Leadership & Management
- AUR50116 - Diploma of Automotive Management
- BSB50615 - Diploma of Human Resources Management
- BSBSUS501A - Develop workplace policy and procedures for sustainability
- SIR50112 - Diploma of Retail Management
- BSB51413 - Diploma of Project Management
- BSB50507 - Diploma of Franchising
- SIR40207 - Certificate IV in Retail Management
- BSB40615 - Certificate IV in Business Sales
- CPP40307 - Certificate IV in Property Services (Real Estate)
- AUR31016 - Certificate III in Automotive Sales
- SIR40207 - Certificate III in Retail
- National Police Certificate
David Watling
Health Services/ Asset Maintenance
About David
David has had over 15 years in the cleaning industry. During this time, David served as NSW Supervisor controlling the cleaning operations for 28 Kmart and Coles sites. His duties included
recruitment, training, assessing and reporting on cleaning operations.
More recently, David has been working as a workplace trainer/ assessor, specialising in Health Support Services courses and Cleaning Operations courses.
He has a wealth of knowledge and experience which enables him to be an effective communicator and coach in the Health Services Industry.
David possesses:
- TAE40110 - Certificate IV in Training and Assessment
- TAELLN411- Address adult language, literacy and numeracy skills
- BSB40307 - Certificate IV in Customer Contact
- BSB40507 - Certificate IV in Business Administration
- FNB30302 - Certificate III in Financial Services (Accounts Clerical)
- CPP31011 - Certificate III in Cleaning Operations
- HLT32812 - Certificate III in Health Support Services
- PRM30104 - Certificate III in Asset Maintenance (Cleaning Operations)
- HLT21212 - Certificate II in Health Support Services
- HLTHIR301A - Communication and work effectively in health
- HLTIN301C - Comply with infection control policies
- HLTOHS200B - Participate in OHS processes
Elizabeth Carter
Business Administration/ Customer Engagement
About Elizabeth Carter
Elizabeth Carter is a Psychologist and Customer Service Strategist who has been training in Customer Service since 2004 and Communication since 2000. She has trained many individuals in
effective communication skills and customer service nationally.
Elizabeth has been a scholar of human communication and psychology for 20 years and has a wealth of knowledge and expertise.
Elizabeth Carter possesses:
- TAE40110 - Certificate IV in Training and Assessment
- TAELLN411- Address adult language, literacy and numeracy skills
- BSB50311 - Diploma of Customer Contact
- BSB40307 - Certificate IV in Customer Contact
- BSB40507 - Certificate IV in Business Administration
- FNB30302 - Cert III in Financial Services (Accounts Clerical)
- CHCAC319A - Provide support to people living with dementia
- National Police Certificate
Elizabeth Collins
Real Estate
About Elizabeth Collins
Eizabeth Collins has extensive experience within the Real Estate industry with a wealth of knowledge which enables her to be an effective communicator and mentor.
Elizabeth Collins possesses:
- TAE40110 - Certificate IV in Training and Assessment
- TAELLN411- Address adult language, literacy and numeracy skills
- CPP40307 - Certificate IV in Property Services (Real Estate)
- Diploma of Business (Real Estate Management) 2004
Frank Miles
Business / Management / Administration / WHS / Project Management
About Frank
Frank started training in the real estate industry in 1991, Frank’s goal is to encourage, and inspire you, to help you excel and implement your dreams and desires in Business and life. Over the last 35 years Frank has owned and operated various successful businesses, including Building Maintenance & Equipment Hire, Professional Systems, Real Estate Sales, Rentals &Training, Body Corporate Management, Developments, Coaching, Consultancy, and Qualified Business Training.
Frank possesses:
- TAE40110 - Certificate IV in Training & Assessement
- TAELLN411 - Address adult language, literacy and numeracy skills
- BSB60407- Advanced Diploma of Management
- BSB50101- Diploma of Business
- BSB51107 - Diploma of Management
- SIR50112 - Diploma of Retail Management
- BSB51407 - Diploma of Project management
- BSB51312 - Diploma of Workplace Health & Safety
- BSB50207 - Diploma of Business Administration
- BSB50807 - Diploma of International Business
- TAE50211- Diploma Training Design & Development
- TAE50111- Diploma Vocational Education & Training
- BSB41412 - Certificate IV in Workplace Health & Safety
- CPP40307 - Certificate IV in Property Services (Real Estate)
- JP C.dec and Authorised Marriage celebrant
Hassan Abdel Sater
Retail / Hospitality
Huong Giang Tran
Hospitality
Jia Vibel Nayak
Health Services Courses
About Jia
Jia has extensive experience within the Health Services industry with a wealth of knowledge which enables her to be an effective communicator and mentor.
Jia possesses:
- TAE40110 - Certificate IV in Training and Assessment
- TAELLN411- Address adult language, literacy and numeracy skills
- HLT35212 - Certificate III in Health Services Assistance
- Registred Nurse - Bachelor Degree in Nursing and Midwifery
- Certificate of Completion:
-
- Patient Identification
- Injury Management
- WHS Policy
- EEO, Harassment and Discrimination
- Patient Falls Prevention
- Personal Protective Equipment
Jo Jones
Retail Operations
About Jo
Jo based in Melbourne is a welcomed addition to the Australian Salesmasters Retail Services Team. Jo has shown excellent skills in the training and assessment for our retail clients.
Jo possesses:
- TAE40110 - Certificate IV in Training & Assessement
- TAELLN411- Address adult language, literacy and numeracy skills
- SIR40212 - Certificate IV Retail Management
Larry Langdon
Project Management / Service Sector
About Larry
Larry delivers with passion and excitement and can hold an audience with his Knowledge and Enthusiasm across a broad range of business areas.
Larry has been project manager on many large unit developments in south east Queensland, and has just completed another two ten storey unit developments as site manager. His years of
knowledge in construction/sales and Human relations make him a very sought-after site Manager. If you have a team that needs a shot in the arm to bring their project management or leadership
skills up to a more professional level Larry can deliver with up to date skills and knowledge to get your team motivated and achieving project outcomes on time and in budget.
Larry also has extensive experience in many other sectors such as the automotive industry, having worked for and trained some of Australia’s largest truck and automotive and supply
dealerships. The service and manufacturing sector in both sales and production line management.
Known as the “Sargent Major" which has come from Larry’s no-nonsense approach to what is required to achieve higher results in all fields of your work, Business and life. He will deliver
results which will ensure greater productivity to individuals and businesses alike. An exciting and productive presenter.
Larry possesses:
- TAE40110 - Certificate IV in Training and Assessment
- BSB51407 - Diploma of Project Management
- BSB51107 - Diploma of Management
- BSB40101 - Certificate IV in Business
- BSB41064 - Certificate IV Frontline Management
- BSB41004 - Certificate IV in Business (Frontline Management)
- AUR31012 - Certificate III in Automotive Sales
- THHBCC11B - Implement Food Safety Procedure
- THHGH510B - Follow Workplace Hygiene Procedures
- National Crime Check
Marjorie Boyd
Financial Services
About Marjorie
Marjorie is a welcomed addition to the Australian Salesmasters Financial Services Team.
Marjorie possesses:
- TAE40110 - Certificate IV in Training & Assessement
- TAELLN411- Address adult language, literacy and numeracy skills
- Diploma of Business Administration
- Diploma of Information Technology (Business Systems), 2001
- Teachers Diploma - 6th December 2006
- FNS40210 - Certificate IV in Book Keeping
- FNB30302 - Certificate III in Financial Services
- Certificate in Teaching English as a Foreign Language - 7th May 2012
- Certificate in Teaching English to speakers of Other Languages - 7th May 2012
- Institute of certified book keepers: Associate member - May 2 2013
Marshall Banham
Transport & Logistics
About Marshall
Holder of a Certificate IV Assessment and Workplace Training qualification. Marshall is a leader in the transport & logistic sector.
With years of industry experience and a truly likable nature, he adds real value to his training courses.
Marshall possesses:
- TAE40110 - Certificate IV in Training & Assessement
- TAELLN411- Address adult language, literacy and numeracy skills
- BSB51107 - Diploma of Management
- TLI50410 - Diploma of Logistics
- TLI40107 - Certificate IV in Transport and Logistic
- TLI30207 - Certificate III in Transport and Logistics (Road Transport)
- TLI30701 - Certificate III in Transport and Logistics (Warehousing and Storage)
- TLI20207 - Certificate II in Transport and Logistics (Road Transport)
- Blue Card TDTF197B
- National Police Certificate
Mary Ho
Retail / Individual Support / Business / Real Estate
About Mary Ho
Mary is an experienced and accredited trainer.
Mary has vast experience in the business and retail sectors holding a diploma of management and a diploma of property services.
She is a passionate and motivated trainer fluent in three languages (English, Vietnamese, and Laos). She will assist you greatly with your upcoming government accredited qualification. You
will enjoy your training experiences with her.
Mary Ho possesses:
- TAE40116 - Certificate IV in Training and Assessment
- TAE40110 - Certificate IV in Training and Assessment
- CHC43115 - Certificate IV in Disability
- Certificate III in Nursing Assistant
- BSB50215 - Diploma of Business
- BSB50207 - Diploma of Business
- CPP50307 - Diploma in Real Estate (Agency Management)
- Diploma of Child Care & Education
- BSB51915 - Diploma of Leadership & Management
Mary Vincent
Retail / Real Estate / Business
My Vu
Individual Support
Peti Samuels
Warehousing Operations
Prabhati Vashisht
Retail / Business / Financial Services
Ralf Vogel
Warehousing Operations
About Ralf
Ralf is a training specialists across a diverse range of industries. He is a specialist in Warehouse Operations, Logistics, Transport and Training and Assessment.
Ralph also holds Certificates in Work Health & Safety.
Ralf possesses:
- TAE40110 - Certificate IV in Training & Assessement
- TAELLN501B - Support the development of Adult LLN Skills
- TAE50111 - Diploma of Vocational Education and Training
- TAELLN401A - Address Adult LLN Skills
- TLI32410 - Certificate III in Logistics
- TLI31610 - Certificate III in Warehouse Operations
- TLI40107 - Certificate IV in Transport & Logistics (Warehousing & Storage)
- TLI40207 - Certificate IV in Road Transport
- BSB41415 - Certificate IV in Work Health & Safety
- BSB40212 - Certificate IV in Business
Rania Osmany
Retail
About Rania
Rania is a leading trainer and assessor with over 10 years experience working in the VET sector. Her specialist field is Retail and Business Management. With over 10 years in the business sector she has owned and managed many business establishments giving her excessive knowledge and practical skills in these industries. Having a passion for the Education sector Rania completed a Maters in Adult Education showing a commitment to professional development of trainers under the VET banner and has worked as a TAE specialist for many various organisations.Rania possesses:
- Master in Adult Education (MED) - University of Wollongong
- TAE40110 - Certificate IV in Training and Assessment
- TAELLN411 - Address Adult Language, Literacy and Numeracy (Completing)
- BSB50915 - Diploma in Leadership and Management
- SIR40316 - Certificate IV in Retail Management
- SIR40212 - Certiciate IV in Retail Management
- BSB30115 - Certiciate III in Business
- SIR30212 - Certiciate III in Retail Operations
- BSB40812 - Certiciate IV in Frontline Management
Rob Katrib
Business / Leadership & Management / Hospitality / Customer Engagement
About Rob
Experienced highly motivated solutions orientated individual. Advanced level of ability and extensive experience in conducting training analysis, delivery and assessment in workplace and classroom environments. Possessing strong communication skills that effectively interact with staff, internal clients and executive management. Team player and team leader people motivator who increases efficiency, quality of service and productivity resulting in low staff turnover and progressive staff development Conscious of budget parameters and able to work strongly with a team focus.Rob possesses:
- BSB51001 - Diploma of Business (Frontline Management)
- TAE40110 - Certificate IV in Training and Assessment
- TAELLN411 - Address Adult Language, Literacy and Numeracy (Completing)
- BSB50915 - Certificate in Cookery Commercial (Trade)
- SIT30713 - Certificate III in Hospitality
- SIT50313 - Diploma of Hospitality
- BSB51918 - Diploma of Leadership and Management
- BSB61015 - Advanced Diploma of Leadership and Management
Sarah Clinch
Hospitality / RCG/ RSA
About Sarah Clinch
Sarah Clinch has extensive knowledge in the Hospitality Industry, RSA and RCG.
Sarah has a most pleasant demeanor and rates consistently as a leading trainer in the hospitality industry.
Sarah Clinch possesses:
- TAE40110 - Certificate IV in Training and Assessment
- TAELLN401A -Address adult language, literacy and numeracy
- SIT60312 - Advance Diploma of Hospitality
- SIT50312 - Diploma of Hospitality
- Food Safety Supervisor Certificate
- RCG Certificate
- RSA Certificate
Sarah Dalton
Customer Engagement
Shirley Liu
Financial Services / Real Estate
About Shirley Liu
Shirley gained her degree majoring in Information Technology at Griffith University on the Gold Coast. Her passion lies in Customer Service and Web Maintenance. Shirley oversees all
Internet/website activity for the Australian Salesmasters. Shirley graduated in Master of Commerce from University of Sydney in 2008.
Shirley speaks fluent Mandarin and Cantonese.
Shirley Liu possesses:
- TAE40110 - Certificate IV in Training and Assessment
- TAELLN411- Address adult language, literacy and numeracy skills
- Bachelor of Information Technology - Griffith University 2002
- Master of Commerce - Sydney University 2008
- Graduate Diploma of Logistics - Sydney University 2005
- MYOB - TAFE
- National Police Certificate
Steve Roberts
Warehousing
About Steve
Steve possesses:
- TAE40110 - Certificate IV in Training and Assessment
- TAELLN411 - Address adult language, literacy and numeracy skills
- TLI32410 - Certificate III in Logistics
- TLI30107 - Certificate III in Transport and Logistics (Warehousing and Storage)
- BSB51307 - Diploma of Occupational Health and Safety
- BSB41407 - Certificate IV in Occupational Health and Safety
- BSB40407 - Certificate IV in Small Business Management
- TLIK2010A - Use Infotechnology Devices in The Workplace
Tom Do
Real Estate
Wendy Hutchinson
Business/ Financial Services
About Wendy
Wendy is an enthusiastic facilitator, assessor, coach and mentor with a long and successful training career, delivering training to various industries, local government and corporate
institutions. Her background includes working within local government, the retail and wholesale industry and media.
Qualifications delivered include Certificate III, IV & Diploma in Financial Services, Business Administration, Frontline Management, Business Development and Certificate III & IV in
Retail and Customer Contact. Certificate IV in TAA. Wendy has worked extensively with International learners from a diversity of cultures.
Wendy is committed to excellence and enriching the lives of those with whom she works and their organisations.
Wendy possesses:
- TAE40110 - Certificate IV in Training & Assessment
- TAELLN411- Address adult language, literacy and numeracy skills
- BSB51004 - Diploma of Business (Frontline Management)
- FNB50199 - Diploma in Financial Services
- BSB51107 - Diploma of Management
- SIR50107 - Diploma in Retail Management
- 30073QLD - Diploma in Professional Counselling Majoring in Workplace
- Relations & Relationships Counselling (NTIS30073 QLD)
- AUR31012 - Certificate III in Automotive Sales
- Justice of the Peace
- Senior First Aid 1 Day Course