As a global supplier of multifaceted training services, our mission is to deliver the most up to date, cost effective and meaningful learning programs available for an ever-changing world.

Commitment to our customers... It is our uncompromised undertaking to deliver to our customers a caring, innovative and value for money service. It is our stated policy to never enter into anything that doesn't benefit all whom it effects.

Team Members... Our people are our strength. We are united in the ideal that "The Australian Salesmasters Training Company" will provide a work ethic of honesty, respect, personal development and foster a feeling of decency and trust between those that work here and deal with us. We value team effort and respect the individual.

Community... As members of the community, we will set a high standard of conduct endeavouring to enhance the Australian and International Business Sector.

Integrity...

 Truth, honour and fair play will never be compromised with ourselves or our valued customers.

We are acutely...

aware of the need for innovation. We are committed to delivering, the most up to date learning strategies and tactics available.

Commitment to excel...

We shall commit to excellence in all areas of our business and place our team members and customers Number One!

To treat you, the client, with respect, integrity and honesty in our provision of best value and innovative learning and development experiences. This is our promise to you.

All ASTC employees have the right to a safe workplace free of abusive, aggressive or violent behaviour. ASTC has a zero tolerance policy on aggression and violence against its employees.

If you display abusive, threatening or violent behaviour towards ASTC employees they will:

1. Advise you that they will be unable to assist you if you continue the behaviour 
2. Warn you that they will end the conversation if your aggressive behaviour continues 
3. End the conversation if your aggressive behaviour continues

ASTC may also implement a communication plan in the event that abusive behaviour continues. ASTC will consider reporting all threats of violence against its employees to the police. 

ASTC expects that you will be respectful and courteous when communicating with ASTC employees. 

Please ensure that you: 

• treat others as you would like to be treated. 
• use an appropriate speaking level and tone. 
• communicate without using threats, abuse or offensive language.
• conduct yourself without using offensive gestures or behaviour. 

ASTC will: 

• be courteous and helpful. 
• communicate the reasoning behind any decision made in relation to your claim. 
• notify you of your rights to appeal decisions.